TREHANTIRI MUSIC ORDER DETAILS
OUR STOCK LIST IS CONSTANTLY GROWING IF YOU DO NOT SEE WHAT YOU ARE
LOOKING FOR EMAIL US WITH THE DETAILS
TO ORDER:
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1.EMAIL YOUR CHOICES TOGETHER WITH YOUR ADDRESS
2.WE WILL EMAIL YOU THE TOTAL COST INCLUDING POSTAGE, PACKING ETC
3.YOU MAY PAY BY EITHER:
UK CHEQUE PAYABLE TO 'TREHANTIRI',
INTERNATIONAL MONEY ORDER IN POUNDS STERLING PAYABLE TO 'TREHANTIRI'
CREDIT/DEBIT CARD(VISA,MASTERCARD,AMEX, EUROCARD OR DINERS)
IF YOU ARE PAYING BY CARD YOU SHOULD SEND US ONE EMAIL WITH YOUR
ORDER, NAME & POSTAL ADDRESS, AND ANOTHER EMAIL CONTAINING ONLY YOUR
NAME & CARD NUMBER.
OUR EMAIL FOR ORDERS IS order@trehantiri.com
OR YOU CAN TELEPHONE,FAX OR POST YOU ORDER & DETAILS TO US AT
TREHANTIRI MUSIC
MAIL ORDER DEPT T
365-367 GREEN LANES
HARRINGAY
LONDON N4 1DY
U.K.
TELEPHONE NUMBER
U.K. 020 8 802 6530
NON U.K. + 44 20 8 802 6530
FAX UK 0871 6610804
NON UK + 44 871 6610804
ALL PRICES QUOTED IN OUR PAGES ARE IN UK POUNDS STERLING EXCLUSIVE
OF POSTAGE & PACKING WHICH WE CAN QUOTE ON REQUEST ONCE WE RECEIVE
YOUR ORDER AND POSTAL ADDRESS.
CREDIT CARDS ARE DEBITED IN UK POUNDS STERLING
CHECK WITH YOUR CARD COMPANY FOR THEIR RATE OF EXCHANGE
UK CUSTOMERS : Our Returns Policy We accept the return of all items
only if they are unopened and in their original condition. If you
return goods, as detailed, within 30 days, we will issue a full
refund for the price you paid for the item. Excluding postage costs.
Defective items: You can always return items if they are defective.
Please note: we only accept returns of items that have been opened
if they are defective. Please see "To return an item" below for
details of how to return defective items to us. Delivery charges,
gift-wrapping and other services: If you are returning an item because
of an error on our part or because it is defective, we will be happy
to refund the delivery charges incurred in sending the item to you
and your costs in returning it to us. Otherwise you will be responsible
for those charges and the costs of any other services provided to
you in connection with your purchase, for example gift-wrapping.
To return an item: To return an item, please enclose a note giving
the reason for the return, wrap the package securely and send the
package to the address below. In the case of a defective product,
please provide a full description of the fault and return the defective
item in its original box (if any), with all warranty cards, licences,
manuals and accessories. Then send the package to the address below:
TREHANTIRI MUSIC, Returns Department, 365-367 Green Lanes, London,
N4 1DY, United Kingdom. For your protection we recommend that you
use a recorded-delivery service. This returns policy does not affect
your statutory rights. Cancelling an item: (UK CUSTOMERS ONLY) Under
the United Kingdom's Distance Selling Regulations, you have the
right to cancel the contract for the purchase of any item within
seven working days of delivery. This applies to all our products.
However, we regret that we cannot accept cancellations of contracts
for the purchase of video, DVD, audio, video games and software
products where the item has been unsealed. To cancel this contract,
please return the payment/card slip that accompanies your items,
giving the reason for the return as "Contract cancellation". Please
package the relevant item securely and send it to us with the delivery
slip so that we receive it within seven working days of the date
that the item was delivered to you. The return address is:
TREHANTIRI MUSIC, Cancellation Department, 365-367 Green Lanes,
London, N4 1DY, United Kingdom. For your protection, we recommend
that you use a recorded-delivery service. Please note that you will
be responsible for the costs of returning the goods to us unless
we delivered the item to you in error or the item is faulty. If
we do not receive the item back from you with the delivery/credit
card slip, we may arrange for collection of the item from your residence
at your cost. You should be aware that once we begin the delivery
process, you will not be able to cancel any contract you have with
us for services carried out by us (for example, postage and packing,
and gift wrapping). As soon as we receive notice of your cancellation
of this order, we will refund the relevant part of the purchase
price for that item.
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